Employment
Service Technician | Stumptown Coffee Roasters
Augist 2016 – Nov. 2017
Certified to repair La Marzocco, Wilbur Curtis, and Synesso
Communicated with customers about technical issues and solutions
Diagnosed espresso machines, brewing, and draft equipment
Installed customer build-outs, espresso, draft, and brewing equipment
Maintained on-call technical support, maintenance log and equipment
Trained employees on maintenance, use and operation of equipment
Operations Assistant | NGL Energy Partners
May 2015 – Sept. 2015
Developed technical solutions for vessel maintenance records
Explored and implemented solutions for vessel technical needs
Advised managers on current employee status, crew placement, and route planning
Analyzed vessel fuel consumption, budget for marine operations
Collaborated with vendors to transition vessel technology
Informed managers of new technologies to optimize operations
Supported daily marine operations
Crew Coordinator | NGL Energy Partners
March 2014 – May. 2015
Advised managers on employee recruiting, training, and vessel assignment
Analyzed employee compensation and cost reduction for crew transportation
Collaborated with employees to optimize crew work schedule, with vendors on the implementation of Cradlepoint Networking Solutions and
Microsoft SQL based vessel operations software
Communicated charter orders, vessel traffic information to vessels and customers
Coordinated vessel operations to ensure employees and cargo arrived safely
Developed company policy regarding crew schedule and reimbursement
Integrated personnel from an acquired company
Maintained U.S. Coast Guard License information on crew members
Scheduled crew on-board nine vessels
Education
2020 – Current
2017-2020
2013-2016
2012-2013
